> Grand Mercure KL Bukit Bintang * Family Pool + Petronas Views

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Grand Mercure Kuala Lumpur Bukit Bintang Exterior photo

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Key details

About the Hotel

117 Jalan Pudu, Kuala Lumpur, 55100

Near the Petronas Twin Towers

Great

8.1

8.2

/10

3.6

Loved by Grand Mercure Kuala Lumpur Bukit Bintang guests

Quick check-in

Spacious room

Clean sheets

Friendly staff

Delicious breakfast

Convenient location

"We really enjoyed our staycation, the breakfast buffet was amazing, with variety of food - multiple cuisines and plenty of options to chose for, the rooms were so clean and wellrounded."

Dipen from India

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"The location of the hotel is at the main happening place of Bukit Bintang."

Anup from India

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"Love how near it is to pavillion, lot 10 and other attractions in KL city centre."

Safiah from Malaysia

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4-star city hotel in Kuala Lumpur's Bukit Bintang entertainment hub

Amenities & Services

The hotel offers a 24-hour front desk with concierge and tour assistance for personalized support. Complimentary parking and an airport shuttle service are available for guests. Additional facilities include currency exchange, laundry services, and a prayer room located nearby the hotel.

Rooms & Suites

Each of the 296 guest rooms is air-conditioned and includes a flat-screen TV, minibar, and a well-appointed en suite bathroom with premium amenities. Room categories range from Deluxe King and Deluxe Twin to Executive King and Premier King, with connecting rooms available for families. Ironing facilities are available upon request, and daily housekeeping is provided.

Location & Surroundings

The hotel is situated 500 metres from Imbi Monorail Station and 1.4 km from Chinatown, offering easy access to Kuala Lumpur's top sights. Major attractions such as Petronas Twin Towers, Menara KL Tower, and the shopping malls of Pavilion and Berjaya Times Square are within walking distance. Jalan Alor food street, known for its street food, is just a 5-minute walk from the hotel.

Dining

The Garden Terrace Café serves a buffet breakfast with a wide variety of local and international dishes, including freshly made omelettes. Lunch at the restaurant is noted as affordable, and room service is available 24 hours for in-room dining. A kid-friendly buffet and children's meals are offered to accommodate families.

Wellness & Recreation

The outdoor swimming pool on level 3 offers a space for a refreshing swim with pool towels provided. The fitness centre is equipped with modern equipment that is well maintained, including a treadmill and bicycle. Guests also have access to poolside loungers for relaxation after a workout.

Highlights

Location: Walking distance to Jalan Alor food street, Pavilion, and Berjaya Times Square

Rooms: 296 guest rooms with connecting family rooms

Dining: Garden Terrace Café with buffet breakfast and 24-hour room service

Wellness: Outdoor swimming pool on level 3

Services: Complimentary parking, airport shuttle, 24-hour concierge

Transport: 500 m from Imbi Monorail Station

“This hotel places you squarely in Bukit Bintang's vibrant heart, and I appreciate that it is within walking distance of many shops and restaurants; the recent renovations have refreshed the rooms, making them comfortable. While some found the breakfast selection good, the small pool and gym could limit relaxation time. In my opinion, it's a solid choice for those prioritizing location and modern accommodations.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.7/10Review score

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Highlights from guests

Sports & FitnessGym Goals

The gym is well-equipped. It has everything you need for a complete workout, and all equipment is well-maintained.

Rajesh from India

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Guest ParkingFree Parking

I was happy to discover that the hotel provides complimentary parking for all guests. A great perk!

Emily from United States

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DiningBreakfast Bonanza

The breakfast offered a wide selection of food. It caters to all tastes and preferences.

Omar from Saudi Arabia

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Room FeaturesSpotless Room

The room was spotless. The bed and the pillows were very comfortable. I slept so well!

Isabelle from France

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Executive Single Room
2 persons
28 sq. feet
2 Single beds
Air conditioning
Shower
room details
Superior Twin Room
2 persons
28 sq. feet
2 Single beds
Air conditioning
Shower
room details
Superior RoomOne King Bed
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Shower
room details

Show all rooms

Availability and pricing for your selected dates

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

The Grand Mercure Kuala Lumpur Bukit Bintang invites guests to indulge in a rich tapestry of culinary delights at the Garden Terrace Café. Nestled among vibrant shops and colorful umbrellas, this inviting venue offers a blend of authentic Malaysian flavors paired with international favorites, creating an unforgettable dining experience for both locals and travelers.

Garden Terrace
Malaysian and International
Ambiance
Set on the 5th floor, the Garden Terrace features a modern decor, complemented by the charm of outdoor seating under multi-colored umbrellas, providing a lively yet relaxed atmosphere.
Key Offerings
Savor an impressive selection of local dishes alongside international cuisine, perfect for breakfast, brunch, or dinner. Treat yourself to high tea or unwind during cocktail hour, enjoying delightful cakes and pastries from the adjacent Swiss-Deli with freshly brewed coffee.
Reservation
Recommended for high tea and dinner.
Open for breakfast, brunch, dinner, high tea, and cocktail hour; hours vary.

Grand Mercure Kuala Lumpur Bukit Bintang Location

117 Jalan Pudu, Kuala Lumpur, 55100

Explore Kuala Lumpur

Local Highlights Near Grand Mercure Kuala Lumpur Bukit Bintang

Chinatown

14 minutes' walk

Chinatown is a vibrant area known for its street markets, heritage buildings, and delicious street food, perfect for a cultural experience.

Dataran Merdeka

20 minutes' walk

Dataran Merdeka features historical significance and stunning colonial architecture, ideal for leisurely walks and photography.

Central Market

17 minutes' walk

Central Market offers an array of local crafts, art, and foods, making it a cultural hub that's worth visiting for souvenirs.

Aquaria

25 minutes' walk

Aquaria showcases diverse marine life and educational exhibits, captivating for families, children, and sea life enthusiasts.

KL Tower Mini Zoo

16 minutes' walk

KL Tower Mini Zoo offers a fun experience to interact with various animals, perfect for families and animal lovers.

Bike Rentals at KLCC Park

40 minutes' walk

Bike rentals are available for riding around KLCC Park, a great way for thrill-seekers to enjoy the outdoors.

Spa Services at VCR

2 minutes' walk

VCR provides a relaxing spa experience, ideal for guests looking to unwind after a day of exploring the city.

The Flavors Restaurant

1 minute' walk

The Flavors Restaurant offers a diverse menu with authentic Malaysian dishes, presenting a cozy atmosphere for intimate meals.

Sino Scene

2 minutes' walk

Sino Scene serves delectable Chinese cuisine, known for its dim sum and inviting decor, perfect for casual dining.

Layali El Sham Restaurant

3 minutes' walk

Layali El Sham specializes in Middle Eastern dishes, offering a delightful atmosphere and vegetarian-friendly options.

Avenue K Shopping Mall

15 minutes' walk

Avenue K offers shops, dining, and events, creating a lively atmosphere suitable for families and solo explorers alike.

Havana Bar

10 minutes' walk

Havana Bar features live music and vibrant nightlife, making it a popular spot for couples and friends looking to unwind.

Tips on navigating the city

City Centre
Kuala Lumpur 27 min · 1.4 mi
Airports
Sultan Abdul Aziz Shah (SZB) 42 min · 17.4 mi
Kuala Lumpur International (KUL) 92 min · 37.8 mi
Train
Old Kuala Lumpur Railway Station 18 min · 5000 ft
Ampang Park Station 28 min · 1.4 mi
Underground
Merdeka 6 min · 1700 ft
Bukit Bintang 8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at .

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of MYR 48 per person per day.

Pets

Pets are not allowed.

Languages

English, Chinese, Hindi, Malay, Tamil

Number of floors:

Number of rooms:

214

Former name

swiss-garden hotel bukit bintang kuala lumpur

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 403 verified reviews

7.5 /10

Very good

74 %

Recommend

Breakfast

8.7/10

Cleanliness

8.4/10

Comfort

8.5/10

Facilities

8.1/10

Free WiFi

6.2/10

Location

8.7/10

Paid Wi-Fi

8.7/10

Staff

8.4/10

Value for money

8.0/10

Pros

Comfy beds

Attentive staff

Excellent pool

Good room

Breakfast buffet

Cons

Slow service

Closed lobby

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FAQs

About Grand Mercure Kuala Lumpur Bukit Bintang

What is the distance from the 5-star Grand Mercure Kuala Lumpur Bukit Bintang hotel to Kuala Lumpur city centre?

Kuala Lumpur city centre is reachable within a 25-minute walk from the 5-star Grand Mercure Kuala Lumpur Bukit Bintang hotel.

Should we expect an airport shuttle to bring us to Grand Mercure Kuala Lumpur Bukit Bintang hotel?

Airport shuttle which will take you to Grand Mercure Kuala Lumpur Bukit Bintang hotel with a 36-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Can we park our car at the hotel?

Guests of the hotel can take advantage of private parking.

Is there any public transport available next to the Kuala Lumpur hotel?

The nearest bus station to the Kuala Lumpur hotel is Hop-on Hop-off 2 - Swiss Garden 02, set just 10 minutes' stroll away and the closest metro station is Bukit Bintang placed within reach of the property.

What payment methods are available in the 5-star Grand Mercure Kuala Lumpur Bukit Bintang hotel?

At the 5-star Grand Mercure Kuala Lumpur Bukit Bintang hotel, you can pay using American Express and Visa.

What kinds of rooms does the Grand Mercure Kuala Lumpur Bukit Bintang hotel offer?

The Grand Mercure Kuala Lumpur Bukit Bintang hotel offers such room types as Superior King Room, Executive Twin Room, and Premier King Room.

Are there any business facilities featured at the 5-star Grand Mercure Kuala Lumpur Bukit Bintang hotel?

Yes, for business travellers the 5-star Grand Mercure Kuala Lumpur Bukit Bintang hotel provides a laptop safe and a xerox.

Which facilities are provided in the Grand Mercure Kuala Lumpur Bukit Bintang hotel?

Top locations of the Grand Mercure Kuala Lumpur Bukit Bintang hotel include a storage for belongings and a restaurant, whereas guests' safety will be ensured with 24-hour security service and luggage storage.